FAQ

• Begin by pressing the PROG soft button on the bottom left of the display.
• Now press *(star) *(star)
• Enter your password, this is typically 1234
• Now press the NEXT soft button on the bottom right of the display
• The screen will say "Time and Date set" hit either the ENTER soft button, or on the bottom right of your phone
• Press NEXT until what you wish to set is blinking
• Using the number pad, enter the desired time/date
• To save your changes, hit AUTO DIAL/STORE. You will hear a tone
• Press HOLD to exit the menu
• Now press CANCEL or the EXIT soft button to return to your phone's main screen

• Begin by pressing the PROG soft button on the bottom left of the display.
• Now press the button you wish to program.
• Press up or down on the radial pad until you find the desired feature.
• Press either the ENTER soft button or the ENTER button on the radial pad. You will hear a tone.
• Press the CANCEL button next to the radial pad to return to your phone’s main screen.

• Begin by calling the voicemail system. Typically, this is extension 500, or the button marked Voicemail. (Note: The Message button is not recommended for this.)
• If you have a brand new Voicemail system, you typically will be walked through a few simple steps.

• Begin by calling in to any of your phone lines that are connected through your phone system.
• Find your way into the Voicemail system by either waiting for Voicemail to pick up, or have someone transfer you to Voicemail. Typically, TRNASFER 500 > Hang Up.
• Once you hear the automated Voicemail attendant, press #(pound)6 at any time.
• Log in to your Voicemail box by press *[Your Mailbox Number] then entering your password and #(pound).

• This is a common occurrence, what happened was someone hit the MESSAGE button while calling your phone via intercom, this lit up your Message Light.
• To clear the notification, simply press the message button while the phone is not in use and hit the CLEAR soft button on the menu.

Generally, there is one commend, however, your system may have been set up in a different way to allow for paging of specific phones. However, unless specifically instructed otherwise, the All Page command is INTERCOM > *(Star)3301

• Begin by accepting, or placing a call, whether it be via INTERCOM or outside line.
• Notify the other part(y/ies) you will be placing them on HOLD.
• Press the CONF button once, which will put the called party on hold and place you on INTERCOM.
• Call a third party either by INTERCOM or picking a second outside line.
• Once the third party has answered, notify them that you will be adding in another party, and then press the CONF button a second time to merge all parties.
• To add another person, simply repeat the process as many times as you wish. There is no limit to conference calls; however, outside calls will be limited to how many lines you have.

• Begin by answering or making a call, whether by INTERCOM or an outside line.
• Notify the other party that you will be placing them on HOLD.
• Press the TRANSFER button, which will automatically place the other party on hold and place you on INTERCOM.
• Call the party you wish to transfer the call to either by INTERCOM or outside line.
• Once the third party has answered, notify them that you are transferring a call.
• If they are willing to accept the call, simply hang up and it will connect them.
• If they are not willing to accept, instruct them to hang up.

• This happens because your provider’s Voicemail feature is set to pick up before your Panasonic system does.
• To fix this, simply call your phone provider and either ask them to disable your Voicemail feature, or set it to pick up after a larger number of rings than your Panasonic system (Around 10 to 15 should work).
• Make a test call to verify that it has been set correctly.

• For most Panasonic phones, there will be an INFO soft button you may press that will cycle through the date/time, your extension name and number, and your current time mode setting.
• For older models without a screen the easiest way to check your extension number is to INTERCOM another extension that has one, your number and name will be displayed on their phone.
• For the KX-DT321 the easiest way is to hit PROGRAM > 00, which will display your extension number.

• Both messages are the same, one is an older version of the other. They both mean you have a missed call in your Call Log.
• To clear this message hit the MENU soft button.
• Press down on the radial pad 3 times, until Incoming Call Log is highlighted.
• Press either the ENTER softkey or the Enter button located in the middle of the radial pad.
• Use the Radial pad to scroll through the missed calls until you have seen all new calls.
• Press the CANCEL button located to the upper right of the radial pad until you have been brought back to the home screen.